Privacy Policy

Updated December 2024

Thank you for your interest in Erud AI, LLC ("Erud AI," "Company," "we," "us," or "our"). Erud AI is a Texas-based AI company that specializes in building, training, and managing high-quality generative AI workforces tailored to client applications and goals. Our services focus on data generation, annotation, and operations management to support AI projects. Erud AI values the privacy of those who use our services. The following policy explains our practices surrounding the collection, use, and sharing of the personal information we collect.

For our Privacy Policy specific to Applicants, Advisors, Contractors, and Advisors, see our Privacy Policy for Applicants.

If you are a California resident, the Additional Information for Residents of California section below includes additional information that we provide pursuant to the California Consumer Privacy Act of 2018 as amended from time to time ("CCPA"). That section includes information regarding the categories of information to be collected, the purposes for which the categories of information are collected or used, whether the information is sold or shared and how to opt out, and how long the information is retained.

California Notice at Collection

Overview

This Privacy Policy applies to personal information that we collect through our website, as it may be modified, relocated, or redirected from time to time (the "Site"), and through other means such as project-related data collection and communications with clients and contributors. Personal information means information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person.

Personal Information We Collect

Personal Information We Collect Directly From Site Users
We collect personal information that you voluntarily share with us directly when you create an account, complete a "Contact Us" form, or communicate with us. The categories of personal information we collect include:

  • First and last name
  • Email address and telephone number
  • Internet Protocol (IP) address
  • Other information you may choose to provide

Personal Information We Collect About AI Trainers

For individuals participating in data generation and annotation projects, we collect:

  • Contact information, including email address and phone number
  • Geographical location preferences
  • Information about relevant skills and experience
  • Resumes and other professional qualifications
  • Any data provided as part of testing or onboarding processes
We may collect certain information automatically when you visit our Site, including:

  • Browser and device information, such as IP address, operating system, and browser type
  • Usage information, including pages visited, time spent on the Site, and links clicked
  • Information collected via cookies, pixel tags, and analytics tools such as Google Analytics

Information We Automatically Collect

We may use the personal information we collect for the following purposes:

To provide services to our clients, including:
  • Managing and delivering data generation and annotation projects
  • Communicating with contributors about project opportunities
  • Facilitating onboarding and training processes

To improve our operations, such as:
  • Debugging and enhancing the functionality of our Site and services
  • Performing analytics to understand how users interact with our Site
  • Conducting internal audits and operational evaluations

To comply with legal obligations and protect our interests, including:
  • Ensuring the security and integrity of our systems
  • Preventing and investigating malicious, fraudulent, or unlawful activity

To support marketing and business development, such as:
  • Responding to inquiries about our services
  • Offering and promoting relevant services and opportunities

How We Use and Process the Personal Information We Collect

We may share personal information in the following circumstances:

  • With clients: To facilitate project-related activities, such as providing work opportunities to contributors or sharing data insights.
  • With service providers: To support our operations, including IT services, payment processing, and analytics.
  • With Subprocessors: Subprocessors are engaged to perform specific functions on our behalf, and we only add subprocessors to our list after ensuring they meet stringent privacy and security standards.
  • As required by law: To comply with legal obligations, such as responding to subpoenas or court orders.
  • In connection with business transfers: If we sell or transfer some or all of our business, personal information may be transferred to the purchaser.
  • With your consent: When you authorize us to share your personal information.

How We May Share Your Personal Information

To deliver our services efficiently and securely, Erud AI engages trusted third-party service providers ("subprocessors") who process data on our behalf. These subprocessors assist in various aspects of our operations, such as communication, project management, payment handling, and customer support. We ensure that all subprocessors adhere to strict data protection standards and comply with applicable privacy laws.

Below is a list of the categories of subprocessors we use and their purposes:

  • Communication Tools: For team collaboration and internal communications.
  • Project Management: For tracking and managing tasks and projects.
  • Document Sharing and Collaboration: For storing, sharing, and collaborating on files.
  • Identity and Access Management: For securely managing user identities and access.
  • Payment Processors: For handling payments and subscriptions.
  • Performance Monitoring: For monitoring infrastructure and application performance.
  • Analytics Providers: For tracking website traffic and user engagement.
  • HR and Workforce Management: For managing payroll, employee data, and recruitment.
  • Customer Support Tools: For providing customer service and support.
  • CRM and Marketing Automation: For managing customer relationships and marketing campaigns.
  • Contract Management: For handling contracts and agreements.
  • Legal and Compliance Services: For legal support and compliance management.
  • Learning Management Systems: For training and upskilling employees.
  • Employer of Record Services: For workforce compliance and payroll management.
  • Time Monitoring Tools: For tracking time spent on projects.
  • Hardware Providers: For supplying employee devices and equipment.
  • Website Hosting: For hosting and managing our website.
  • Scheduling Tools: For scheduling meetings and appointments.
  • Accounting and Tax Reporting: For invoicing and financial reporting.
  • Advertising Platforms: For managing recruitment and marketing campaigns.
  • Proofing Tools: For grammar and spelling checks.

How We Ensure Subprocessor Compliance

  • Due Diligence: Before engaging a subprocessor, we conduct a thorough assessment of their privacy and security practices.
  • Data Processing Agreements: We have agreements in place with each subprocessor to ensure compliance with data protection laws, including GDPR and CCPA.
  • Ongoing Monitoring: We regularly review our subprocessors to ensure they continue to meet our stringent standards for privacy and security.

Subprocessors We Use

The security and confidentiality of your personal information are important to us. We implement reasonable technical and organizational measures to protect personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Security of Your Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. For example, we may retain data to comply with legal obligations, resolve disputes, or enforce agreements.

Retention of Information

  • Access and Correction: You may contact us to access or correct the personal information we hold about you.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us directly.
  • Cookies and Tracking Technologies: You can manage your preferences for cookies and similar technologies via your browser settings.

Your Choices

California residents have additional rights under the CCPA, including:

  • The right to know the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
  • The right to request access to, correction of, or deletion of your personal information, subject to certain exceptions.
  • The right to opt out of the sale or sharing of your personal information. Erud AI does not sell personal information for monetary consideration.

To exercise these rights, California residents can contact us at contact@erud.ai

Additional Information for California Residents

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting an updated version on our Site with the effective date. Please review this Policy periodically for updates.

Changes to This Privacy Policy

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Erud AI, LLC
Email: contact@erud.ai

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